Fairness and respect.
Financial problems from your past should not decide your future. Every day we work with our customers to help them get out of debt.
Fairness and respect.
Financial problems from your past should not decide your future. Every day we work with our customers to help them get out of debt.
The PRA Promise
- No interest or fees while you are making timely payments on an agreed plan
- No negative credit reports while you are making timely payments on an agreed plan
- Our representative will work with you on the best solution to repay the debt
- We will give you helpful information on your Customer Website
- You’re in control of your repayment with 24/7 online access
Your plan,
your way.
With PRA Group Polska you’re in control. Use our Explore Tool to view various repayment options.
About us
Who we are and what we do.
We are a capital group, the parent company of which is a public company based in the USA, Norfolk, Virginia. We employ over 3,000 people in North and South America and Europe. We are one of the world leaders in the purchase and service of receivables.
PRA Group Inc. was founded in 1996. All entities belonging to the PRA Group capital group in the world pay special attention to strict compliance with the law and regulations governing the operation of our industry. We offer our clients solutions to deal with the problem of indebtedness, paying particular attention to the fair treatment of the client. We try to help our clients find a way to get rid of their debt that is within their financial capacity and create a repayment plan that suits their budget.
PRA Group Polska is one of the largest buyers of debts from reputable banks and other institutions in the country. As specialists in the debt market, we work with our customers to help them solve their debt problem in an affordable manner and in line with their budget. We focus on running our business in accordance with a highly ethical code of conduct, respecting the dignity and rights of our customers.
Want to learn more about how debt repayment works?
Testimonials
We talk, we support, we find solutions.
Our customers positively evaluate their interactions with our Contact Center and the process of establishing a repayment plan for their debts. We prioritize respect, understanding, and an individual approach to every situation. See what our customers themselves have to say about working with our team.
“Thank you for all your help!! "
"Excellent communication; the consultants were courteous, helpful, and highly professional."
"Thank you for being there. "
“I would like to express my satisfaction with the assistance I received."
Common questions
Have you been contacted via telephone? Talk to our representative and agree on the most favourable debt repayment plan together. Have you received a letter, text message or email? Contact us at: (+48) 22 276 66 88 (Mon-Fri: 8:00-20:00, the cost of the call is as per the operator’s tariff). You may also take advantage of theLive Chat with our consultants. To start a conversation, click the Live Chat button on the right, enter your full name and then click Start Chat button.
The fastest way to pay is to sign in to the Customer Website and make an online payment via PayU: bank transfer, BLIK, bank card or GooglePay. Payment can also be made to your individual account number assigned to your case. If you have not yet been advised about your individual account number, feel free to contact us by phone or start a Live chat with our representative. After verification you will get all the necessary payment details and a PayU link for online payment.
In order to transfer funds from your foreign account, please supplement the individual or general bank account by the relevantIBAN code of the transfer recipient, i.e. “PL”. Additionally, BIC / SWIFT of the transfer recipient will be required. All international payments transferred in favour ofPRA Group Polska should contain the following BIC / SWIFT code: BREXPLPWMBK
You can contact us by phone at (+48) 22 276 66 88 (Mon-Fri: 8:00-20:00, the cost of the call is as per the operator’s tariff), via post to our mailing address: ul. Prosta 68, 00–838 Warszawa or by e-mail: kontakt@pragroup.pl. Please also feel free to use Live Chat with our consultants. To start a conversation, click the Live Chat button visible on the left, enter your full name and click the Start Chat button.
If you think that we have contacted you by mistake, call us on (+48) 22 276 66 88 (Mon-Fri: 8:00-20:00, the cost of the call is as per the operator’s tariff) or start a Live Chat with our consultant. We will clarify the situation immediate.